Samsung has launched an unusual program aimed at enabling owners of the Galaxy S20 flagship to return it within two years from the date of purchase for 50% of the original price. The main condition for the return is the good condition of the smartphone.
If this condition is met, users of the Galaxy S20 5G 128 GB will receive 500, and for the Galaxy S20 Ultra 5G 512 GB - 800 dollars (their retail prices are 1000 and 1500 dollars, respectively).
According to experts, Samsung's management was forced to take this step by two circumstances - a drop in demand due to the coronavirus pandemic and the too high price of the Samsung Galaxy S20. Taken together, these factors have led to the fact that demand for the flagship model has fallen in half compared to the previous year - and this despite the advanced camera features and a number of other notable innovations.
True, there is one not entirely clear point in the program, which the experts drew attention to - the absence of criteria for "good condition". Apparently, 50% is the maximum that claimants can expect to receive a refund. It is possible that the actual requirements for the return will be quite high, and the promised amount will be significantly less.